Privacy Policy
Effective Date: September 1, 2025
Last Updated: September 1, 2025
VivaDrive Polska sp. z o.o. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our fleet automation services.
1. Data We Collect
Account Information
- Name and email address
- Company name and business information
- Phone number (if provided)
- Billing and payment information
Usage Data
- Fleet management data you upload
- Service usage patterns and preferences
- Technical data (IP address, browser type, device information)
- Log files and analytics data
2. Legal Basis for Processing
We process your data based on:
- Contract performance: To provide our services
- Legitimate interests: To improve our services and prevent fraud
- Legal compliance: To meet regulatory requirements
- Consent: For marketing communications (where required)
3. Data Retention
We retain your data for:
- Account data: During your subscription and up to 24 months after termination
- Financial records: As required by law (typically 7 years)
- Marketing data: Until you withdraw consent
- Technical logs: Up to 12 months for security purposes
4. Data Sharing
We may share your data with:
- Service providers: Cloud hosting, payment processing, analytics
- Integration partners: Fleet management systems you connect
- Legal authorities: When required by law
- Business transfers: In case of merger or acquisition
We never sell your personal data to third parties.
5. Your Rights (GDPR)
You have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Withdraw consent: For consent-based processing
6. Cookies and Tracking
We use cookies for:
- Essential cookies: Required for service functionality
- Analytics cookies: To understand usage patterns
- Preference cookies: To remember your settings
You can manage cookie preferences in your browser settings.
7. International Transfers
Your data may be transferred outside the EU to our service providers. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Other appropriate safeguards under GDPR
8. Data Security
We protect your data through:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Continued use after changes indicates acceptance.
10. Contact Information
Data Controller: VivaDrive Polska sp. z o.o.
Address: ul. Dobra 56/66, 00-312 Warsaw, Poland
Email: privacy@vivadrive.ai
Data Protection Officer: dpo@vivadrive.ai
To exercise your rights or for privacy questions:
Email: privacy@vivadrive.ai
Response time: Within 30 days as required by GDPR